{
  "$schema": "https://llms.txt.org/schema/index.json",
  "document_type": "shared_resources_index",
  "version": "1.0.0",
  "generated_at": "2025-11-25T04:45:00.000Z",
  "organization": "Archipelago International",
  "description": "Shared cross-brand resources and company-wide policies applicable to all Archipelago International properties",
  "shared_resources": {
    "loyalty_membership": {
      "category": "Guest Programs",
      "resource_name": "Archipelago Membership Program",
      "description": "Free loyalty program with discounts, rewards, and services across all Archipelago brands",
      "content": {
        "markdown": "loyalty/membership-program.md",
        "json": "loyalty/membership-program.json"
      },
      "key_benefits": [
        "Up to 15% off room rates",
        "10-20% food & beverage discounts",
        "Free room upgrades",
        "24/7 private butler service",
        "Exclusive promotions and deals"
      ],
      "coverage": {
        "hotels": 150,
        "brands": 10,
        "regions": ["Indonesia", "Philippines", "Malaysia", "Singapore"]
      },
      "enrollment": "Free via mobile app (Google Play or Apple App Store)",
      "support_url": "https://archipelagohotels.com/membership"
    },
    "accessibility_accommodations": {
      "category": "Guest Services",
      "resource_name": "Accessibility & Accommodations",
      "description": "Information about accessible rooms, pet policies, and accessibility support across the portfolio",
      "content": {
        "markdown": "accessibility/accessibility-accommodations.md",
        "json": "accessibility/accessibility-accommodations.json"
      },
      "key_features": [
        "1-2 accessible/handicap rooms per property",
        "Accessible bathroom fixtures and safety features",
        "Mobility assistance available",
        "No pets policy in Indonesia/Muslim countries",
        "24/7 guest support via butler service"
      ],
      "important_note": "Accessibility standards vary by property and location. Contact specific hotel to confirm available accommodations.",
      "contact": {
        "phone": "+62 21 2953 8142",
        "email": "info@archipelagohotels.com"
      }
    },
    "sustainability_responsibility": {
      "category": "Corporate Responsibility",
      "resource_name": "Sustainability & Environmental Responsibility",
      "description": "Company-wide sustainability initiatives, environmental practices, and social responsibility programs",
      "content": {
        "markdown": "sustainability/sustainability-responsibility.md",
        "json": "sustainability/sustainability-responsibility.json"
      },
      "environmental_focus": [
        "Energy efficiency in design and operations",
        "Water conservation measures",
        "Sustainable materials and procurement",
        "Waste reduction and recycling programs",
        "Biophilic design principles"
      ],
      "social_responsibility": [
        "Child protection partnerships (Benih Baik, ECPAT Indonesia)",
        "Community engagement and employment",
        "Local business support",
        "Zero-tolerance for exploitation"
      ],
      "brands_integrated": 10,
      "properties": 150,
      "sustainability_reporting": true
    }
  },
  "property_specific_information": {
    "note": "The following information is property-specific and not included as shared resources. Contact individual hotels for details:",
    "categories": [
      {
        "topic": "Booking Policies",
        "description": "Cancellation deadlines, modification terms, deposit requirements",
        "access": "Available in hotel's online booking engine (IBE)"
      },
      {
        "topic": "Payment Methods",
        "description": "Accepted credit cards, digital wallets, currencies, payment terms",
        "access": "Available in hotel's booking engine and at front desk"
      },
      {
        "topic": "House Rules & Policies",
        "description": "Check-in/check-out times, house rules, smoking policies, facility hours",
        "access": "Contact hotel directly or view in booking confirmation"
      }
    ]
  },
  "how_to_use_shared_resources": {
    "for_general_inquiries": "Start with the appropriate shared resource document to understand company-wide policies and programs",
    "for_property_specific_info": "Contact the specific hotel for property-specific details about policies, facilities, and services",
    "for_membership_enrollment": "Download Archipelago Membership app to join the loyalty program and access exclusive discounts",
    "for_accessibility_needs": "Review accessibility documentation and contact specific hotel to arrange accessible accommodations",
    "for_sustainability_questions": "Consult sustainability documentation and contact hotel to learn about their specific initiatives"
  },
  "navigation_structure": {
    "root": "../llms.txt",
    "brands_index": "../brands/index.json",
    "shared_resources": "index.json",
    "company_profile": "../archipelago-company-profile.md"
  },
  "contact_information": {
    "central_reservations": {
      "phone": "+62 21 2953 8142",
      "email": "info@archipelagohotels.com",
      "website": "https://www.archipelagohotels.com"
    },
    "for_specific_hotels": {
      "recommendation": "Contact the individual hotel directly via phone or email",
      "discovery": "Find hotel details at specific brand property listings"
    }
  },
  "updates_maintenance": {
    "last_updated": "2025-11-25",
    "documentation_version": "1.0.0",
    "update_frequency": "As policies and programs change",
    "verification": "All information verified as of document generation date"
  }
}